Shipping policy

Shipping Policy: 

Our Current processing time is 1-3 business days 
Contact us with any questions or concerns at: shopdarlingblue@gmail.com

We are closed on Saturdays and Sundays and all major holidays. Please allow up to 48 hours (two business days)  for response. 

Shipping Delays: 
We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time. 
USPS: 1-800-275-8777

LOST IN TRANSIT PACKAGES: 

If your package is lost in transit (not marked as delivered), please email us at shopdarlingblue@gmail.com so we can file a claim on your behalf. USPS requires that a package be in transit for 15 days before a claim can be submitted. Once the investigation is complete and USPS confirms the package cannot be located, we will reship your items if they are still available. If not, a refund will be issued.

LOST OR STOLEN PACKAGES: 

Once an order is marked as delivered by the shipping carrier, we are no longer responsible for the package. We cannot offer refunds or replacements for lost or stolen packages after delivery has been confirmed.

If your package appears lost or was not received after a “delivered” status, we recommend:

• Checking with neighbors or household members
• Looking in parcel lockers or around entryways
• Contacting your local post office directly
  
  Contact Numbers for mail carriers:
  USPS 1-800-275-8777

** Once an order is marked as delivered by the shipping carrier, Darling Blue Boutique is no longer responsible for lost or stolen packages. Please ensure your shipping address is accurate and secure.**